Terms of Use

Definitions

Scope

The App is developed and published on the Shopify App Store according to the Shopify T&C. Installing or using the app and its related services bind the App User to the Shopify T&C. Whenever there is an ambiguity between this agreement and the Shopify T&C, the Shopify T&C prevails.

In the context of the Shopify T&C, The App is classified as the “Third-Party App”.

License to Use

App User is granted a non-exclusive, non-transferable, non-sharable, revocable, limited license to use The App solely for personal and commercial use in accordance with this agreement and the Shopify App Store Terms & Conditions.

Prohibited Conduct

You agree that you will use the app within your own rights, permissions and regulations. You agree not to use the app to perform any illegal or unlawful activity. You agree to maintain the data protection, privacy and security while using the app and while working with the data.

When working with The App or any other Linkifile service, you agree that you will not:

• use the app unlawfully or against the permission of the Shopify store owner where the app is installed;
• use the app unlawfully or against the permission of the Shopify store owner where the app is installed;
• overload the system with data that you actually don't need to import or export to Shopify;
• be rude or unprofessional when communicating with Linkifile representatives;
• request any actions from Linkifile that are outside of the scope of provided services;
• ask information about other App Users or stores;
• demand changes to The App or other Linkifile services beyond the point where Linkifile practices very active listening to customer priorities according to paid plan level, which is the part of the Linkifile service.

File Storage

You retain all rights and intellectual property rights embodied in Your Files, exclusive of any content provided by Linkifile. You are responsible for the content of your files, backing up your files and the sales of your files. Linkifile acts as a technology provider to distribute Your Products and cannot be held responsible for unintended distribution due to incorrect configuration of Products under the Service, for example but limited to, setting the wrong price, setting the wrong stock levels or creating too many discount codes.

Linkifile does not review files that you store with the Service. It is your responsibility to ensure the files are legal and within the conditions laid out in our Acceptable Use Policy. Violations may result in the file being removed or your account being terminated.

Privacy and Consent To Use The Data

For Linkifile to function as designed, it needs to store and process the personal data and the Shopify store data. That includes contact information about the Shopify store, the store user data that uses The App, and the data that is being uploaded, imported or exported with The App.

By using The App the App User gives consent to use that data for providing the Linkifile service. This data can be used by The App or by the employee of the Linkifile team as a part of service provisioning.

We use AWS SES to send emails both to you and your customers. Your personal and customer data will not be shared to any other third-party companies.

Particular details of stored and processed data as well as the used resources are described in the Privacy Policy.

Warranty and Liability Limitation

By using The App you agree to and hold the company "Second Click" owners, directors, officers, Subcontractors and Partners harmless against any legal action, claims or disputes that arise from your actions.

Also, you agree to indemnify the company "Second Click" for any legal action, investigation, charges or fees against the company "Second Click", its owners, directors, officers, Subcontractors and Partners that resulted from your actions as a breach of this agreement.

Refund Policy

We do refunds, and we do care about the service quality you receive from us.

In case of an issue in the app, before asking for the refund, we encourage you to first communicate with the Linkifile Support to try to resolve any issue you have.

If we will not be able to solve your issue on the level that is acceptable for you, and if the app didn't provide you the value you were looking for, we will gladly issue the refund based on the plan you were in.

Termination

The Agreement is active from the moment when The App is installed on the Shopify store, until the moment when it is uninstalled from the Shopify store.

If you fail to comply with this Agreement or if Linkifile believes your actions are not compliant with this Agreement, the Linkifile may terminate the Agreement, uninstall the Linkifile from your store and refuse to provide any services for you.

Changes

We may update this document from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If you continue using The App, then you also agree to comply with all the further versions of this document.

This document was last updated on November 28, 2022.